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Phone.com Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 2 reviews)

Category: Business VOIP Services (AKA Internet Phone Services)
Website: http://www.phone.com

Editor's Review Costs & Features Videos User Reviews
Average User Rating:
(3.0 Stars) based on 2 reviews

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Average User Star Ratings:

Call Clarity & Quality:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
1 Review
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
1 Review

50% of Users Recommend it

PAGE 1: Displaying Reviews 1 - 2 of 2
Great small business telephone solution
13 November 2014
Reviewer: Steve from Hartford, CT

146 of 273 people found this review helpful

I have been using this service now for about 4 months and have had no problems whatsoever. I use the fax features and call forwarding features mostly and have had no issues at all.

In summary, I would recommend Phone.com to a friend.

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Promises Promises - Yet Still Downright Unreliable Service
20 March 2014
Reviewer: Mr. Smith from CA

130 of 258 people found this review helpful

We tried the Phone.Com service and found it to be very unreliable (i.e. 5-6 weeks per year of total inbound call routing downtime), billing overcharges, fax receive issues, total Server crashes, and their customer service is useless, and cannot be reached when their Server crashes. They only have one Server which is very unprofessional. All fluff and no solid backbone core service is not good for any business when it comes to something as critical as communications. We have lost thousands of dollars in business due to the Phone.Com service instability issues. Other less expensive, robust and reliable virtual phone services exist, so we said bye bye Phone.Com.

In summary, I would not recommend Phone.com to a friend.

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