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Virtual PBX is a great service that aims to replicate all of the best features about a traditional hardware-based PBX system at a fraction of the cost. Self-promoted as the ‘no compromise business phone system’ Virtual PBX gives users the opportunity to make vast savings on their business phone systems whilst maintaining functionality and professionalism throughout the management of customer and client calls. Virtual PBX was one of the first companies to pioneer the use of VOIP technology in business PBX systems and it remains one of the most popular when it comes to providing services such as this, having picked up numerous industry awards and accolades, so it’s definitely worth a look if you’re thinking of incorporating VOIP into your business phone system.
Virtual PBX is extremely easy to install and run. Activation is instant once you have received confirmation that your account is active (as well as limited amount of equipment and software needed to run the service) and no technical skills are required to install the system. In terms of maintenance, users of the system report a fantastic level of uptime (stated by Virtual PBX to be as high as 99.999%) so maintaining the system is unlikely to be a particularly strenuous job. Most of the ongoing maintenance and upgrading is done remotely by Virtual PBX but anything that does not to take place on site can be completed by anyone – no technical skills or knowledge required. Finally, web-based administration makes it easy to get in touch in the event that any problems do occur, or you need to make changes to your account.
One of the key selling points of this sort of system is that Virtual PBX is more flexible and more powerful than standard PBX systems. This is not only obvious in the sheer number of features on offer, but also the fact that two different package styles are available, helping users tailor their usage and ensure their costs are kept to an absolute minimum. In terms of packages, users can choose whether to opt for a usage-based plan, whereby on top of the monthly fee of $9.99 they pay only for the minutes they use; or a flat rate plan which starts at $19.99 per month and also includes unlimited minutes to a specified number of countries. Depending on your usage patterns and the size of your organization, both plans could offer savings on your existing phone system fees, so it’s worth considering both options to see which one is right for you. If you’re not sure, the site’s business case-studies and customer service support could all help you to decide how best to integrate Virtual PBX into your business.
We enjoyed checking out what Virtual PBX had to offer its customers. With a range of great features including voicemail and fax services, conference calling, call recording and more, Virtual PBX offers all of the features (and more) expected from a traditional phone system at a fraction of the cost. If you’re looking to improve productivity and reduce costs, give Virtual PBX a try!
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