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Voip.com aims to offer its users the chance to grow their businesses whilst also cutting costs and improving efficiency using their excellent hosted PBX services. With a wide range of features intended to improve the overall quality of the product, unlimited extensions make this service ideal for businesses of any size, Voip.com offers the kind of product we like to review! While we weren’t so excited about the price of this service compared to others we have reviewed, it’s definitely still worth considering, so read on to find out everything you should know about Voip.com.
In terms of features, Voip.com doesn’t disappoint. Users can set up the service quickly and easily, with most of the early stages being completed online. No technical knowledge is required to set up the service and there are no set up or connection charges, making this product ideal for smaller businesses. Users can leverage more than 45 calling and PBX features including voicemail, Softphone capabilities, Call Waiting, Call Forwarding and many more. All users have access to an online control panel that lets them make changes to their account, manage usage and add new users with ease.
Our main criticism of the Voip.com service is the cost of the hosted PBX service. Although users can opt for either a twelve-month contract or a “no contract” agreement, the price for both starts at $54.95 per month, making this service one of the most expensive we have reviewed. While we’re sure some of our readers will still consider this price good value considering the features on offer, many small businesses and startups may not have the funds to commit to such an expensive service and may prefer to look elsewhere in our listings for this category to find something more suitably priced.
New users of Voip.com can set up their new hosted PBX service and have it running in a matter of days, meaning this service is a good solution for those who want all the benefits of a hosted PBX system without any of the hardware or maintenance costs, which may restrict small businesses. That said, the monthly cost of the service could be prohibitive for some businesses, so it’s worth checking out other services in this category to see if there is anything out there that’s more appropriate for your needs. The service comes with a 30-day satisfaction guarantee, meaning any user can get their money back if they aren’t completely happy with the service they have received – a perfect way to give the service a try!
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