eVoice Reviews

(based on 2 reviews)

184 of 332 people found this review helpful

Hello,
Evoice willing admits they charge late fees the moment(literally)the due date arrives, instead of departs.
This company charges late fees at exactly midnight leading INTO the due date. This is clearly CORRUPT. The bill is not "late," as of its due date. Evoice states, if the customer contacts evoice the day the bill is due, they will wave the late fee. An unnecessary hassle to the customer, at best, but made worse by failure to waive the fee.
My rep & I both reached out to evoice through the evoice contact link located within the backend of our account. We did so on the 15th, our due date, to have evoice "waive" the late fee - so I could pay the bill. If it isn't waived prior to payment, it is even more difficult to receive a refund.
It took 3 hours to get the late fee waived. We both sent more than 5 emails through our account, & evoice could not locate even 1. This held true for the evoice service rep, as well. He himself confirmed, the 2 emails he sent from our... (Read the full review)

In summary, I would not recommend eVoice to a friend.

164 of 355 people found this review helpful

WARNING evoice is horrendous! They put me out of business for a full 24 hours and cost me hundreds of dollars in printing costs because of their TOTAL lack of common decency and customer service. After having their "service" for 10 days I was disconnected without notice of any kind. When I received no calls from clients I dialed my number to find it was disconnected. Hoe totally embarrassing!!! I call evoice to demand an explanation and was told "their carrier had detected possible fraud" from my number...HA I am a fully legit business I controlled the account so it is BS and probably someone else who had previously had the number. It has been a week I have received 3 written promises that a "supervisor" will call to resolve the matter...NOTHING!
This company is a joke and will not be around long.

In summary, I would not recommend eVoice to a friend.