Unsatisfied Customer 05 January 2013 Reviewer: Brendan Reilly from Connecticut, USA
166 of 372 people found this review helpful
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I signed up for Freedom Voice and was unable to get my company name on the Account settings. Sounds simple enough, called their customer service desk and asked "please add my company name to billing and account information" as I was unable to do this from the web portal. After talking to four people over 5 days I was told it was still being worked on and that it would be a few more days! If they can't take care of something this simple I would hate to run into real trouble with them! So I have cancelled my account and in my opinion this is a very poorly run company with bad customer service. Do not use Freedom Voice !!!!
In summary, I would not recommend Freedom Voice to a friend.
