Aptela Reviews

ApTela is a great business VOIP-based call solutions specialist, offering US-based customers a wide range of features and services that help them improve their communications capabilities and reduce associated costs. ApTela recently merged its service with Vocalocity, one of the leading US providers of  business VOIP-based calling services. Users can now, therefore, enjoy even better features and services, backed up by a much larger network – meaning quality and reliability will improve, while costs should fall. It’s a win-win situation for ApTela and Vocalocity users, so we look forward to seeing what this great merger will bring in the future.

One of the key positive elements of ApTela is that users have the opportunity to leverage more than 70 amazing call-based features that help improve the service and make it more efficient for callers and operators alike. These features include Call Waiting, call forwarding, call recording, simultaneous and sequential calling functions, call transfer, advanced voicemail features (including voicemail-to-text functionality) and more. Almost all of these features can be used via Softphone (i.e. using your laptop or desktop computer to make and receive calls) or by integrating your existing cellphone into the service using one of a number of mobile apps. All of these features are backed up by excellent customer and technical support that can be accessed at any time.

All of ApTela’s services are accessed “from the cloud” meaning they are versatile and flexible and can be accessed anywhere, anytime. This is perfect for organizations where employees are often on the move, as mobile users can be easily connected to the system in a number of ways, including using cellphones or a wifi connection on a portable laptop. When it comes to using ApTela in an office-based setting, users are free to make alterations to their service, add extensions and make other changes at any time, making this service as flexible as it is efficient.

With a number of great features and a range of good value plans, ApTela is a great choice for those who are looking to convert their existing phone systems into a VOIP-based system (or indeed transfer an existing VOIP system to a new provider). While this service does miss out on our top ten in this category, we were still impressed by what was on offer. If you’re looking for a professional, polished VOIP-calling service, this could well be perfect for you. Give it a try today!

Check out our #1 rated site instead! Why not check out Ring Central, our top rated Business VOIP Service and winner of our prestigious Gold Award! You can also check out our Top 10 Business VOIP Services here!

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